At The Student Tours, we are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information necessary to provide our tour services and ensure your safety. This may include:

• Personal Details: Name, date of birth, gender, and contact information (email, phone number, address).
• Travel Information: Passport details, visa status, insurance information, and flight details.
• Health & Dietary Information: Medical conditions, allergies, and dietary requirements relevant to your safety and wellbeing on tour.
• Emergency Contacts: Details of parents, guardians, or next of kin.
• Photos & Media: Photos or videos taken during tours for promotional purposes (with your consent where applicable).

2. How We Use Your Information

We use your information to:

• Process bookings and manage your tour experience.
• Communicate with you regarding tour details, updates, and safety information.
• Ensure your health and safety during the tour.
• Comply with legal and regulatory requirements.
• Improve our services and customer experience.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties solely for the purpose of operating our tours, such as:

• Accommodation providers, transport operators, and activity providers.
• Medical professionals or emergency services if required.
• Government authorities if required by law.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely and is only accessible to authorized staff who need it to perform their duties.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any incorrect personal information.

If you wish to exercise these rights, please contact us at info@thestudenttours.com.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@thestudenttours.com
Phone: +64 27 625 6220